Also, make sure you have your peripheral plugged into the correct USB port and its normal function is working.

Start the Corsair Utility Engine and go to the screen where the error is indicated.Peripheral software often does not respond or communicate with hardware due to its technical nature and operation. The first step we will take in our troubleshooting will be to restart your Corsair Utility Engine application. Solution 1: Restart Corsair Utility Engine In addition, you must also have an active Internet connection. You can open a support ticket and see if Corsair officials can help you.īefore starting the solution, make sure you are logged in as an administrator on your computer. Device problem:If none of the above causes match, there is a possibility that there is a problem with your device.Hard reset of the peripheral could solve the problem instantly. Peripheral not responding:There is also the possibility that your peripheral is not responding as required.Faulty USB port:This cause seems to be ignored by many different users a faulty USB port will not detect the device you just connected and you will experience numerous problems.If your profile is damaged or not working properly, you're in trouble. These profiles control how your device will react and what its RGB pattern will be, etc. Corrupt CUE Profile:Corsair Utility Engine has several profiles saved within the software.If the switch is not in the correct position, the motor will not detect the peripheral. BIOS switch:Corsair devices also have BIOS switches that toggle them into different modes.Hardware complication:If your hardware does not match the devices supported by the utility, you will not be able to control them using the utility as they were not created to be detected by the utility.Obsolete SIGNAL:If the Corsair Utility Engine is not updated to the latest version, you will experience numerous issues because the latest hardware is designed to run on the latest software.CUE in error state:This is the case with various peripheral control systems where they are in an error state and only need to be rebooted to get back up and running.Here, deleting a few registry entries usually solves the problem and returns control to the utility. iCUE has no Control:In some cases, we saw that the control of the peripheral was not within the control of the Utility Engine.

How to install corsair utility engine